Help Centre
Frequently Asked Questions
Everything you need to know about Hibiscus Finance products, eligibility, and how we work.
Any creative professional, creative enterprise, or creative SME operating in Nigeria's creative sectors: film, music, fashion, digital content, visual arts, events, and publishing. You must have a verifiable source of income or revenue and meet our standard eligibility criteria.
No. Hibiscus Finance does not require a minimum savings or current account balance as a loan eligibility condition. Eligibility is based on your income, cash flow, business viability, and creditworthiness, not your account balance.
Yes. Hibiscus Finance is one of the very few finance companies in Nigeria that recognises intellectual property, including music catalogues, film rights, royalty streams, brand licensing agreements, and publishing contracts, as legitimate primary collateral.
Individual applicants need a valid government-issued ID, proof of address, and evidence of income or business activity. Corporate applicants additionally need CAC registration documents, audited or management accounts, and details of directors. All applicants undergo a credit bureau check.
Our target is disbursement within 48–72 hours of final approval for standard individual loans. For production and project finance, funds are disbursed in agreed milestones aligned to your production schedule.
Repayment is structured around your revenue cycle, not a generic monthly schedule. We offer milestone-based, revenue-linked, and standard instalment repayment options. Repayments are collected via direct debit or bank transfer, as set out in your facility agreement.
CreativeVault loan rates range from 3.5% to 4.0% per month (approximately 42% to 48% per year) on a reducing balance, depending on your tier and risk profile. TradeVault Purchase Order Financing and Invoice Discounting are priced at 3.5% per month for up to 60 days and 3.75% per month for longer tenors, and Debt Factoring at 3.75% to 4.25% per month by debtor grade, all charged daily on the amount advanced. Production Finance is priced at 3.75% per month on the drawn balance only. Every loan carries a single one-off management fee of 1%, with no application, processing or arrangement fees. All rates and fees are disclosed in full at the offer stage, before you commit. See the full rate tables on our Services page, or contact us for a personalised quote.
Yes. Hibiscus Finance Company Limited is licensed and regulated by the Central Bank of Nigeria (CBN) as a Finance Company. We operate under the CBN's Revised Guidelines for Finance Companies and are subject to regular CBN examination and off-site surveillance.
Account opening is available digitally through our website and mobile application. Start your application today to begin the process.
Email us at complaints@hibiscusfcl.com. We resolve all complaints within 5 working days.
Hibiscus Finance operates initially from Lagos with plans to expand across Nigeria. Our digital platform will allow clients from any part of Nigeria to apply for and manage their accounts remotely from launch.
Still have questions?
Our team is ready to help. Reach out through any of our contact channels.